Frequently Asked Questions

All of our logs have been dry stored in our barn since the previous year. We check moisture content of our logs as they're bagged and prepared for delivery to ensure every log you burn has a moisture content below 20% and is Ready To Burn!

We're very pleased to say our logs this year are <95% hardwoods. The majority of our logs this year are: Oak, Ash, Beech, Sycamore, Hornbeam, Elm, Cherry as well as other fantastic burning woods.

 We try to process orders during the same working week. However, as the year goes on and we get busier, we cannot always guarantee this. So it's best to book ahead if you can. 

 For our netted bags of logs, we try to use slightly smaller logs (5-7inches approx). If you only have a small log burner, netted bags may be the best option for you. 

The logs in our jumbo bags are slightly longer logs (7-10 inches) for log burners/open fires/outside fires etc. We split all logs by hand (no automated machines), this means each log is split to the most ideal size possible.

 Jumbo bags delivered are tipped safely onto your drive. We now offer a stacking service (please see price list page).  Please note: For legal/safety reasons, we can only deliver jumbo bags to you if you have a driveway/somewhere on your property to tip. We cannot tip logs onto the road or pavement etc. We can, however, deliver barrow bags anywhere!

For any order over £70, we will deliver your items for free within our delivery range! For orders below £70, there is a £10 delivery charge for anywhere in our postcode delivery range (see below)

Post codes of areas we deliver to are: PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10, PO11, PO17, parts of PO18, PO19, GU31, GU32. If your postcode is not listed above, feel free to contact us, we may still be able to assist you!